Returns Policy
If you need to return any jewellery, please email us at sales@silverobsession.com, or call our office at +66 080-273-6671, within 7 days of receiving your order to state your intention and reason for return. We will send you by email a Return Authorization Number (RAN) and form to complete, along with a shipping label to return the jewellery to us.
The shipping label we send you will contain the following information.
Your order no.
Date to return by.
Return shipping address:
Silver Obsession Company Limited
No. 30, Sukhumvit Soi 61 (Settabut), Klongtan Nua
Wattana, Bangkok 10110, Thailand.
Do not return anything without a RAN. Once you receive a RAN, please return the item(s) immediately as RANs expire in 7 days and will not be reissued.
When returning an item, it must be in its original condition and its original bag, or it will not be accepted, and it will be shipped back to the customer. When you return you must use a trackable method to mail your return and inform us of that tracking number.
All refunds will be completed within approximately 7 days of receipt. All refunds will be made according to the original method of payment. Please note that we do not refund the cost of delivery except if your return is the result of an error made by Silver Obsession Company Limited.
All discounted items are final sale and cannot be returned for refund.